Tech Support Help Form - Center for Credit Programs

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Technical Assistance Request Form

If our technical support pages do not provide the assistance you need to resolve your problems with our Web pages, please contact us, and we will try to address your problem or refer you to another source for further assistance. If you provide an e-mail address, we aim at providing you with an initial reply within one working day.

This page only works if your browser supports forms. If your browser does not support forms, please e-mail your request to ccp-web@uiowa.edu.

Note: Individuals with e-mail addresses that end in uiowa.edu will receive an E-MAIL CONFIRMATION (a copy of the submitted form) by entering a uiowa.edu e-mail address again at the bottom of this page.

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* Required Fields

*Name

Student ID (no spaces or dashes)

*E-mail Address

*Phone Number with Area Code (International numbers: provide country and city code, if applicable)

Postal Address

Description of Problem (Which Web pages are involved, what happened? Were you on an ICON site?)

Description of Computer (Mac or PC? Pentium class? At home? Work? What kind of Internet connection do you have? How much RAM?)

Description of Browser and Browser Version (Netscape 7.0? Firefox? Internet Explorer 6.0? AOL 9.0?

Description of Adobe Software (If your problem relates to PDF files, please indicate which version of the Adobe Reader you are using/trying to use and whether or not you have viewed the related SOS pages: http://www.continuetolearn.uiowa.edu/ccp/sos/adobe/pdf.htm )

Additional Information

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E-mail Confirmation

Send me a copy of my request at:

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